Alcatel OT-E257 hard reset
Alcatel OT-E257 mobile phone is frozen, can’t power on
• Make sure your battery is not completely used up or damaged
• Remove your battery, remove your SIM card then reinstall them to power on again, if still does not work
• Hold down # key and press Power on/off key for a while to reset the phone
On the screen you will see “All data will be lost, continue?”, select “Yes,”
You will see “Formatting flash, please wait.” The phone will restart when reset finished.
ALL User phone data: contacts, photos, messages and files, downloaded applications like Java games will be lost permanently.
From the main menu, select the menu icon and select Restore default set.
Alcatel master code 25228353