Alcatel OT-C635 hard reset

Alcatel OT-C635 mobile phone is frozen, can’t power on
• Make sure your battery is not completely used up or damaged
• Remove your battery, remove your SIM card then reinstall them to power on again, if still does not work
• Hold down # key and press Power on/off key for a while to reset the phone

Long press “# key” and “power on key” at the same time in power off mode.
On the screen you will see “All data will be lost, continue?”, select “Yes,”
You will see “Formatting flash, please wait.” The phone will restart when reset finished.


ALL User phone data: contacts, photos, messages and files, downloaded applications like Java games will be lost permanently.

From the main menu, select the menu icon and select Restore default set.

Alcatel master code 25228353

General advice: Before you buy a new cell phone or new tablet, please try the following procedure to repair your device in a software way. First charge your battery, backup your important data if possible and in most cases take out SIM and SD card before doing factory reset. It is impossible to recover your data after doing a hard reset, so online backup is always important. For all of your data, a backup should be done on an external device, hard drive, raid system or media. With or without insurance, if your cell phone lost, damaged or stolen at least your invaluable data is backed up in a safe place. If you are about to sell your phone and you want to wipe your personal data, or if your phone affected with virus you have to do a hard reset. In some cases, you can delete the forgotten password or lock pattern from your device as well. All information is for devices with stock based ROMs. If you are using rooted device, always back up your EFS folder first, containing your IMEI info, etc.! Please also note, that a hard reset operation will not unlock your mobile phone's SIM lock or network lock, but it will remove the unlock pattern, remove the user password or PIN password (NOT the SIM card's 4 digit PIN code). Also note that the firmware version will not be affected in any way, it will not be downgraded, it will remain the same you are using and if you have rooted your device, root privileges remain also unaffected.