Before you buy a new cell phone or new tablet, please try the following procedure to repair your device. First charge your battery, backup your important data if possible and in most cases take out SIM and SD card. It is impossible to recover your data after doing a hard reset, so online backup is always important. For all of your data, a backup should be done on an external device, hard drive, raid system or media. With or without insurance, if your cell phone lost, damaged or stolen at least your invaluable data is backed up in a safe place.
Alcatel OT 995 hard reset
Alcatel OneTouch 995 Ultra mobile phone is frozen, can't power on • Make sure your battery is not completely used up or damaged • Remove your battery, remove your SIM card then reinstall them to power on again, if still does not work
Turn off your phone. Try the Volume UP + POWER on trick. Wait until 2 vibrates, then release buttons. ALL User phone data: contacts, photos, messages and files, downloaded applications like Java games will be lost permanently.
From the main menu, select the menu icon and select Restore default set.