- by Hard Reset
Alcatel OT 980 hard reset
Alcatel OT 980 mobile phone is frozen, can’t power on
• Make sure your battery is not completely used up or damaged
• Remove your battery, remove your SIM card then reinstall them to power on again, if still does not work
• Hold down # key and press Power on/off key for a while to reset the phone
On the screen you will see “All data will be lost, continue?”, select “Yes,”
You will see “Formatting flash, please wait.” The phone will restart when reset finished.
ALL User phone data: contacts, photos, messages and files, downloaded applications like Java games will be lost permanently.
From the main menu, select the menu icon and select Restore default set.
Settings > Privacy Factory data reset
Erase all of your personal data from internal phone storage, including information about your Google Account, any other accounts, your system
and application settings, and any downloaded applications. Resetting the phone does not erase any system software updates you’ve downloaded or any files on your microSD card, such as music or photos. If you reset the phone in this way, you’re prompted to re-enter the same kind of information as when you first started Android.
Location & security > Clear storage
Touch to clear credential storage of all contents and reset its password.
Alcatel master code 25228353