Alcatel OT 890D hard reset
When your 890D is frozen: Press and hold the VOLUME UP key + POWER key at same time, then select wipe data / Factory reset with VOLUME key and select with Menu key to reset it. Confirm with Yes.
Alcatel OT 890D mobile phone is frozen, can’t power on
• Make sure your battery is not completely used up or damaged
• Remove your battery, remove your SIM card then reinstall them to power on again, if still does not work
ALL User phone data: contacts, photos, messages and files, downloaded applications like Java games will be lost permanently. BackUP aour data with AlcatelPCsuite tool.
From the main menu, select the menu icon and select Restore default set.
Alcatel master code 25228353
You can also try to upgrade your Alcatel phone’s software using One Touch Upgrade.
Please check out OT890 upgrade procedure here