Alcatel OneTouch 4012 hard reset - Alcatel One Touch Fire hard reset
Reset Firefox OS on Alcatel Fire
If you can't reset your device normally, you can do what's called a "hard reset."
1. Make sure your device is off. If you can't turn it off normally, remove and then replace the battery.
2. Hold down the power, volume up and home button all at the same time until you see the reset screen.
3. Press the volume up to continue resetting your device.
Reset Firefox OS on Alcatel Fire CWM based Recovery menu
Use Factory data reset and the upgrade tool to perform phone formatting or software upgrading (to reset factory data, hold down the
Power key and the Volume up key at the same time).
All user data, files and downloaded applications will be lost permanently.
1. Make sure your device is off.
2. Press the Volume up key and the power key at same time until the Alcatel One Touch screen lights up.
3. Release POWER, but keep pressing the VOLUME UP key until the RECOVERY menu appears on the screen.
then in the CWM based Recovery menu:
1. In the Recovery menu use Use the Volume down key to navigate to wipe data/factory reset.
2. Press the Power button to select this option.
3. Press Volume down to highlight "Yes -- delete all user data".
Confirm wipe off all user data? THIS CAN NOT BE UNDONE.
4. Press Power button to select.
The phone will reset.
Alcatel OneTouch 4012 factory reset from menu
Warning: Resetting your device will delete all your data, like apps, contacts, email, messages, calendars and settings. It will restore your device to the state it was in when you first purchased it. Use this step as a last resort.
Open the Settings app GEAR icon on your device.
Scroll down to the Device section and select Device information.
On the Device information screen, tap More Information.
Tap the Reset phone button and then OK.
Alcatel OneTouch 4012 soft reset
Force reset / restart your phone by pressing and holding the power key.If your phone has not responded for several minutes, Restart your phone by pressing and holding the Power key.
Quickly restarting can fix many issues.
To restart your Firefox OS device, press and hold the power button and then select Restart Phone from the menu.
If your device does not respond and you can't restart it, try a hard restart.
Remove the device's battery cover.
Remove and then replace the battery.
Put the battery cover back on.
Hold the power button to turn the device on.
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Do not forget to check for updates
How to check for updatesHere's how to manually check for system and app updates:
Note: Your device manufacturer, together with your service provider, is responsible for providing Firefox OS system updates to you.
Open the Settings app on your device.
Scroll down to the Device section and select Device information.
On the Device information screen, go down to the Software updates section and tap Check now.
If an update is available, then pull down the notification tray from the top of the screen. After the update downloaded tap on the Install now button and wait for the restart.
Tip: To take screenshots on Firefox OS just Press and hold the home button and power button at the same time.
Note: You need a microSD memory card inserted in the phone.