Alcatel Idol X hard reset
Resetting Alcatel One Touch 6040x

Turn your phone off.
You can restore factory settings by pressing and holding the Power key and Volume up key until the startup screen appears.
Press the Volume up / down key to select Factory reset in the system recovery menu and press the Power key to confirm.

alcatel idol x hard reset
ALL User phone data: contacts, photos, SMS, messages and files, downloaded applications like games will be lost permanently.

or via menu
Factory data reset: Touch on notification panel to get to Settings.
Touch Backup and reset > Factory data reset
Touch Reset phone > Erase everything.

Alcatel OT Idol X soft reset

Restarting your Idol
If your phone hangs or freeze just press and hold the POWER key at least 7 second to restart it.

Phone reset will erase all of your personal data from internal phone storage, including information about your Google Account, any other
accounts, your system and application settings, and any downloaded applications. If you need to keep the content in your phone storage,
please mark "Reserve the content of phone storage".RESET is to set your mobile phone into the factory state, the same state as when it comes out from factory, when you have bought the phone.
After phone reset all personal data added by you will be lost (this does not effect SIM card), which includes: images, audio, video files, downloaded applications and games and WAP bookmark etc.
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How to take a screenshot on Alcatel Idol X
Please note: Alcatel One Touch 6040 Idol X capture screenshot key combo is Press and hold Power key and Volume down key together.

Firmware upgrade:
FOTA upgrade firmware over the air via cellular network
All personal information will be permanently lost following the update process. We recommend you backup your personal data using ONE TOUCH Center before upgrading.
To access System Updates, please open Settings\About phone\System updates. Touch Check for updates, and the phone will search for the latest software. If you want to update the system, please touch the button Download, after it's done please touch Install to complete the upgrade. Now your phone's software will have the latest version.
Or Download One Touch Upgrade tool to repair your Alcatel phone, reinstall firmware or update the phone's software.
Make sure you have downloaded the right driver for your phone. Also make sure If your phone is MTK platform or Qulacomm. Install the corrcet Alcatel Android driver for your Android phone.
Download Alcatel Andorid driver here

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General advice: Before you buy a new cell phone or new tablet, please try the following procedure to repair your device in a software way. First charge your battery, backup your important data if possible and in most cases take out SIM and SD card before doing factory reset. It is impossible to recover your data after doing a hard reset, so online backup is always important. For all of your data, a backup should be done on an external device, hard drive, raid system or media. With or without insurance, if your cell phone lost, damaged or stolen at least your invaluable data is backed up in a safe place. If you are about to sell your phone and you want to wipe your personal data, or if your phone affected with virus you have to do a hard reset. In some cases, you can delete the forgotten password or lock pattern from your device as well. All information is for devices with stock based ROMs. If you are using rooted device, always back up your EFS folder first, containing your IMEI info, etc.! Please also note, that a hard reset operation will not unlock your mobile phone's SIM lock or network lock, but it will remove the unlock pattern, remove the user password or PIN password (NOT the SIM card's 4 digit PIN code). Also note that the firmware version will not be affected in any way, it will not be downgraded, it will remain the same you are using and if you have rooted your device, root privileges remain also unaffected.