Before you buy a new cell phone or new tablet, please try the following procedure to repair your device. First charge your battery, backup your important data if possible and in most cases take out SIM and SD card. It is impossible to recover your data after doing a hard reset, so online backup is always important. For all of your data, a backup should be done on an external device, hard drive, raid system or media.
Acer CloudMobile hard reset
1. From the Home screen, press the Menu Key and touch Settings.
2 Touch the Privacy
4 Touch Factory data reset.
5 Touch Reset phone.
6 Touch Erase everything.